ALL THE LEGAL STUFF
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Effective Date: March 28, 2025
Welcome to The Balance Room. These Terms & Conditions ("Terms") govern your use of our website, services, memberships, coaching sessions, events, digital products, and online store.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.
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The Balance Room is a wellness brand dedicated to providing educational resources, wellness coaching, community experiences, workshops, memberships, digital products, merchandise, and wellness-related content.
Our services are intended for educational and personal development purposes only.
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You must be at least 18 years old to purchase services or become a member.
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The Balance Room provides wellness coaching and personal development services.
Coaching is not psychotherapy, counseling, psychiatric treatment, medical treatment, or crisis intervention.
No diagnosis or treatment of mental illness is provided through coaching services.
If you are experiencing a mental health emergency, please contact 911 or your local emergency services or seek immediate assistance from a licensed mental health professional.
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Every individual's experience is unique.
While we strive to provide high-quality coaching and resources, we do not guarantee specific outcomes or results.
Your success depends on your own commitment, effort, and circumstances.
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All content on this website—including text, graphics, logos, videos, worksheets, workbooks, courses, downloads, branding, and digital products—is the property of The Balance Room unless otherwise noted.
You may not reproduce, distribute, modify, sell, or share our content without prior written permission.
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Memberships
Memberships may include exclusive content, community access, workshops, events, or educational resources.
We reserve the right to modify membership offerings, pricing, or benefits at any time.
Payments
All prices are listed in U.S. Dollars.
Payment is due at the time of purchase.
We reserve the right to refuse or cancel any order suspected of fraud.
Events
Event dates, speakers, locations, and schedules are subject to change without notice.
If an event is canceled by The Balance Room, participants will receive information regarding refunds or credits.
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User Conduct
You agree not to:
Use the website for unlawful purposes.
Harass or threaten others.
Upload malicious software.
Copy our content without permission.
Interfere with website operations.
Violation of these Terms may result in suspension or termination of access.
Limitation of Liability
To the fullest extent permitted by law, The Balance Room is not liable for any indirect, incidental, consequential, or special damages arising from your use of our website, services, coaching, memberships, or products.
Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of laws principles.
Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms become effective immediately upon posting.
Contact
The Balance Room
Email: info@welcometothebalanceroom.com (update if you use a different contact email)
Coaching Services Disclaimer & Client Agreement
The Balance Room provides coaching services designed to support personal growth, wellness, goal setting, emotional awareness, and intentional living.
Coaching is collaborative and educational in nature.
Our coaching services are not:
Therapy
Counseling
Psychology services
Psychiatry
Medical treatment
Crisis intervention
Diagnosis of mental health conditions
Participation in coaching is voluntary.
Clients remain fully responsible for their own decisions, actions, and outcomes.
If you are experiencing severe emotional distress, thoughts of self-harm, or a mental health crisis, please seek immediate assistance from emergency services or a licensed mental health professional.
Sessions may include discussions related to:
Stress management
Relationships
Boundaries
Confidence
Life transitions
Personal growth
Emotional wellness
Goal setting
Results cannot be guaranteed.
Payment indicates acceptance of this agreement.
Refund, Cancellation & Rescheduling Policy
Coaching Sessions
Appointments may be rescheduled with at least 24 hours' notice.
Appointments canceled with less than 24 hours' notice may be forfeited without refund.
No-shows are non-refundable.
Memberships
Membership fees are non-refundable except where required by law.
Memberships may be canceled at any time before the next billing cycle.
Digital Products
Due to the immediate delivery of digital products, all digital product sales are final.
No refunds will be issued once access has been granted.
Workshops & Events
Tickets are generally non-refundable.
If The Balance Room cancels an event, participants may receive a refund, credit, or transfer option.
Medical Disclaimer
The information provided by The Balance Room is intended solely for educational and informational purposes.
Nothing on this website constitutes medical advice, psychological treatment, diagnosis, or therapy.
Always consult a qualified healthcare provider regarding medical or mental health concerns.
Never disregard professional medical advice because of information found on this website.
Participation in coaching, workshops, memberships, or courses does not establish a therapist-client, psychologist-client, physician-patient, or counselor-client relationship.
Cookie Policy
The Balance Room uses cookies to:
Remember user preferences
Improve website functionality
Measure website performance
Analyze visitor behavior
Support marketing efforts
By continuing to use this website, you consent to our use of cookies.
You may disable cookies through your browser settings; however, doing so may affect certain website features.
Accessibility Statement
The Balance Room is committed to making our website accessible and inclusive for all visitors.
We continually work to improve the user experience and apply accessibility best practices where possible.
If you encounter difficulty accessing any content on our website or need assistance, please contact us. We welcome your feedback and will make reasonable efforts to provide the information or services you need in an accessible format.
Together with the Privacy Policy, these documents provide a strong legal foundation for your website as your business grows. Because your business includes coaching (not licensed therapy), events, memberships, digital products, and e-commerce, this set of policies helps clarify the nature of your services and establish expectations for clients and customers. As your business expands, it's a good idea to have these documents reviewed by a Florida attorney to ensure they reflect your operations and comply with applicable laws.